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Dear Colleague

Did your management training include this? Are you looking for team building that lasts?

Let me tell you about Bob and management training.

Bob was nothing special to look at but he had a unique behaviour that made his staff fiercely loyal to him. In fact in nearly 20 years management experience I've only met two managers using this behaviour and building a team with it.

Let me share the secret with you.

I met Bob about 10 years ago and there was something about our first conversation that was unusual but I couldn't put my finger on it at the time. The day I learned his secret was when I wanted to ask him something.

Now if you want something from your boss or another manager, it's pretty simple. You just wander up to where they are and when you catch their eye, you can talk. It usually doesn't matter if they're doing something or with someone else because most managers are busy in a whirl anyway plus you're pretty used to only getting a quick response.

So off I go and Bob is talking to someone. I edged up and hung around. I coughed, hopped from foot to foot and looked at my watch. All tactics that had served me well in the past. And do you know what? No matter what I did, I could not get Bob's attention.

And then it hit me.

This was Bob's secret.

No matter what he was doing or who he was with, he always gave 100% of his attention to the person with him. Not just looking at them. He was actually there, all of him. If you were with him, you had 100% of his attention for that time. It was very powerful.

His team were loyal and protective. They worked late and pulled together. And their results spoke for themselves. Is your team like this?

Most of us are short-changing our colleagues, our teams or our families. We are busy doing something and they interrupt so we keep an eye on the screen while we talk to them, we listen out for what else is happening, we let feelings of impatience bubble up - particularly if we are late. And so we rob people of our attention. And we rob ourselves of the results we could get.

Try it and you'll see.

Next time you have a conversation with a work colleague or team member, give them 100% of your attention. Turn round to face them. Concentrate on what they are saying and listen without rehearsing your next sentence inside. Don't let anything distract you. Be there.

Coaching clients who put just this small change into practice have found delegation gets easier, results improve and they have more time.

And when you notice the difference, come back here and sign up for my FREE weekly coaching tips to hear more.

I enjoy being challenged - Your regular coaching tips encourage me to think about things from a different perspective, challenging my way of thinking and my beliefs. I often forward relevant coaching tips onto operational managers, encouraging them to think differently too and helping them to gain a better understanding of what motivates them and their people.

Hayley Ormes, HR Advisor

Because that is just one of literally hundreds of useful, practical and pragmatic strategies that we have for creating opportunities for managers (like you) and their teams (like yours) to improve results.

Sign up now and I'll send you a load of free stuff you can put to use straight away.

Lighthouse 365 offers professional coaching for managers everywhere. We offer management training, team building, coaching and development programmes. Whether you are a manager in your own SME, public sector, large corporate or even just manage your home and family then we can help you to improve your performance.

I look forward to working with you.

Sincerely,
Andrew
Andrew Halfacre
Director
Call me on 07717 437 365
Mail me direct

PS - while you're here, why not see what our customers have said about working with us and look at our range of products designed for the busy manager.

PPS - Sign up for the weekly coaching tips and I'll tell you about a load of free articles, tips and guides you can put to use right away.

 

Lighthouse 365 offers professional coaching for managers everywhere. We offer management training, team building, coaching and development programmes. We specialise in creating opportunities for managers and teams to improve their performance.

Whether you are a manager in your own SME, public sector, large corporate or even just manage your home and family then we can help you to improve your performance.

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